DEFECTIVE GOODS AND DISSATISFACTION
We guarantee the quality of our goods. You must inspect the goods and notify us immediately by phoning our customer care centre numbers or sending a message.
RETURNS AND RETURNS APPROVAL
You can return your product as long as:
You contact Customer Support within 48 hours of delivery. For Undergarments and Night wears, returns are not approved.
You have proof of purchase (receipt).
The goods must be in an ‘as new’ condition and returned in the original, undamaged packaging along with the accessories.
The product must not have been used or opened.
Return Approval of All returned items is subject to inspection and approval by the authorized representative of CECYS. For a returned item to be approved for return, it must be in an ‘as new’ condition and returned in the original, undamaged packaging along with the accessories received with it. Items that are not returned in the above condition will be sent back to you and payment will not be refunded.